Cindy Luxe Textured Chenille Accent Chair - Whisper White
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We offer a lifetime guarantee from the date of delivery which covers structural manufacturing defects. In addition to this, we also offer a 1-year guarantee which covers general manufacturing faults. All manufacturing faults other than the frames are covered for one year from the date of delivery.Please note: If you placed your order before January 2020, you have a 1-year guarantee on all manufacturing faults including structural manufacturing defects.
What is not covered?
- Wear & tear
- Misuse (accidental or deliberate)
- Failure to maintain
- Commercial or institutional use
- A product that has been assembled or stored incorrectly (e.g. in an area of damp or direct sunlight)
- Any item where an alteration has been carried out
- Clearance and/or display products
- Failure to follow the terms of these guarantees
Please note: these guarantees do not affect your legal rights
We always encourage you to double check measurements, space in your room and colour schemes before purchasing. But if you are not happy with the product, we have you covered. We offer a FREE RETURNS policy if the sofa is not quite to your taste or style. We ask that you complete a returns form within 48 hours of receiving the sofa, and you will receive a full refund on the day of collection! We require the sofa to be in its original packaging and in a resaleable condition.
Alternatively, if a return is requested after the initial 48-hour period but within 100 days of delivery, we can arrange for the sofa to be collected; however, please be aware that this service will incur a collection fee of £299.
If you would like to return your order, please complete our return form HERE Then our team will get back to you within 1 working day.
Pay later with 0% interest.
View in your space
DELIVERY CHARGE
- For all sofas, we charge a delivery fee of £99 to the UK mainland . Our friendly, experienced delivery team will carefully deliver it to a room of your choice, then unpack, assemble and even plump it if required, leaving it looking a million dollars.
- For any footstools we charge a delivery fee of £49 to the UK mainland.
- For more information click here
BOOKING YOUR DELIVERY
We want to make shopping with us as simple and as stress free as possible, if you buy a product that is in stock ready for delivery you will be given a delivery date at time of purchase. (You can do this in the checkout).
FREE RETURNS
At Sofa Club, we bring the showroom to your home! Order a sofa today and see it in your living space the next day. Not happy with the product? No problem! We offer a FREE RETURNS policy if it’s not quite to your taste. Complete a returns form within 48 hours of receiving the sofa, and receive a full refund on the day of collection! We require the sofa to be in its original packaging and in a resaleable condition. For more information on returns, please click here.
Balanced Comfort & Support
