Our delivery is fast and reliable, we have 1000's of items in stock ready to be delivered. The earliest available delivery date will be on the product page and you will be able to choose your delivery date in the checkout. On the rare occasion something is not in stock, we will contact you to arrange delivery before your lead time ends.
Our trained delivery teams will deliver and assemble your sofa in a room of your choice.
For all sofas, we charge a delivery fee of £99. We want to provide the very best, stress free service and your new item deserves to arrive in style! Our friendly, experienced delivery team will carefully deliver it to a room of your choice, then unpack, assemble and even plump it if required, leaving it looking a million dollars.
For all footstools we charge a delivery fee of £49.
THINGS TO CHECK BEFORE WE ARRIVE
Have you checked that the product will fit? All of our product pages have detailed measurements and you can use our AR technology to put the sofa into your room. If you have any questions about whether you think the sofa will fit, please contact us.
Please ensure that you enter the correct details into your order including contact details and address details.
Is there clear access and parking for the delivery drivers? If there is anything out of the ordinary, or your not sure just let us know prior to delivery.
BOOKING YOUR DELIVERY
We want to make shopping with us as simple and as stress free as possible, if you buy a product that is in stock ready for delivery you will be given a delivery date at time of purchase. (You can do this in the checkout).
DAY OF DELIVERY
On the day of delivery you will receive a text message from our delivery team to confirm a time window.
Once the delivery team arrive they will find somewhere safe to park their vehicle and bring your product into a room of your choice.
The delivery team will assemble your sofa and leave it ready to be used.
Please inspect the sofa whilst the drivers are there to ensure you are happy with the delivery and the product.
The environment is important to us, which is why the packaging form your sofa will be removed free of charge by our delivery teams. We will make sure that we recycle as much of this as possible.
Please note we require returns to be in original packaging or something similar so if your not 100% set on the product then ask the delivery teams to leave the packaging with you as they will take it away with them if not told otherwise.
TAKE AWAY OLD SOFA
While we do not currently offer removals, you can arrange free furniture collection with the British Heart Foundation. You can find all the information you need below.
You can contact The British Heart Foundation directly to arrange collection of your unwanted furniture at a time that suits you. They will then sell it in one of their 700+ shops throughout the UK, and the proceeds will help fund life-saving research. So you can get rid of your unwanted stuff, and feel good about it, too. This service is free of charge. Just call 0808 250 0115 to arrange your collection.